Frequently Asked Questions
Hutano is a telehealth platform designed to make healthcare more accessible and convenient. We connect you with trusted healthcare professionals through secure online consultations and offer house calls where needed. You can request prescriptions, consult with doctors, and receive medical care without visiting a clinic.
Anyone can use Hutano, whether you’re at home, at work, or on the go. Our services are open to individuals of all ages and backgrounds, including people living with disabilities. We are committed to inclusive and judgment-free healthcare for all.
To request a prescription, simply fill in our online health questionnaire detailing your symptoms or condition, no sign-up required. Once you complete the form, our system will assess your request. If you qualify for a prescription, you’ll be redirected to a secure payment gateway to pay the consultation fee. After payment, a licensed healthcare provider will review your case and issue your prescription if appropriate.
Yes, our house calls are completely safe. They are carried out by qualified, licensed healthcare professionals who follow strict health and safety protocols. We ensure that all providers meet our standards for professionalism and care.
Absolutely. We take your privacy seriously. Hutano uses secure, encrypted systems to protect all personal and medical data. Your information is kept confidential and is only shared with your consent or as legally required.
Our platform is ideal for treating common non-emergency conditions such as colds, flu, allergies, infections, chronic condition management, and more. If a physical exam is necessary, we can arrange a house call visit by a healthcare provider.
Our pricing is transparent and affordable. Fees vary depending on whether you’re requesting an online consultation, a prescription, or a house call. You’ll be able to see the cost upfront before confirming your booking, no hidden charges.